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GOODBYE 800-NUMBER

hello direct 

The last thing you want when you need questions answered is an 800 number. The experts at AFGAS are ready to answer your financial questions. Whether you need guidance about your 401(k) contributions, retirement income, investment elections, or wealth management, you always have direct access and one-on-one support.

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  • How do I log on to my account?
    To log into your account, click any "Account Login" Button on the Dental 401(k) website, or use this link: https://secure.newportgroup.com/login/participant First Time User: User ID: Your full Social Security Number, no dashes. Password: Your date of birth (MMDDYYYY). Once logged in, you will be required to update your User ID and Password. Returning users: If you have misplaced your credentials, please follow the "Forgot User ID or Password" link. If you have any issues accessing your online account, please contact Newport Group at 1-844-749-9981. Representatives are available to answer your questions Monday through Friday from 8:00 a.m. to 8:00 p.m. ET.
  • I need assistance understating details of the plan and/or selecting an investment portfolio. Who do I contact?
    Please reach out to our Retirement Plan Specialist, Keisha Franzen, at kfranzen@afgas.net or 703.272.4183.
  • Can I get support with other financial questions?
    Absolutely! Our team of CERTIFIED FINANCIAL PLANNER™ professionals are ready to help answer your financial planning questions. Please reach out to our Retirement Plan Specialist, Keisha Franzen, at kfranzen@afgas.net or 703.272.4183 to schedule a consultation.
  • What do I do if I’m changing employers or retiring?
    Changing employers: you can roll your 401(k) balance into a new plan or to a Traditional IRA and/or Roth IRA. You will need to complete the Distribution Form available on your online portal or call Newport Group at 1-844-749-9981 to initiate the rollover. Retiring: Congratulations! We can help. Please reach out to our Retirement Plan Specialist, Keisha Franzen, at kfranzen@afgas.net or 703.272.4183.
  • How do I change my personal or beneficiary information?
    You can update your information via your online portal or by calling Newport Group at 1-844-749-9981.
  • How do I view and change my investment portfolio?
    You can update your investment elections via your online portal or by calling Newport Group at 1-844-749-9981.
  • How do I change my future contribution amount?
    We are happy to help you determine a contribution amount that works for you, however to make the change, please contact your payroll coordinator to update your salary deferral amount.
  • I manage my company’s 401(k) plan and have specific questions or need help logging on to my account, who do I speak with?"
    For questions regarding plan details, please reach out to our Retirement Plan Specialist, Keisha Franzen, at kfranzen@afgas.net or 703.272.4183. For help logging on to your account visit https://secure.newportgroup.com/login/Sponsor or call Newport Group at 1-844-749-9981.
  • What cybersecurity precautions are in place to protect from data breaches?
    AFGAS works closely with a cybersecurity firm to ensure that all client information is protected. Additionally, Newport Group has a multitude of securities in place to protect sensitive data and assets, https://www.newportgroup.com/security/
  • Can I participate if my employer doesn't currently offer a retirement plan?
    If your employer does not participate in a retirement plan, then please contact us directly to discuss your options for an individual plan.

2 WAYS TO ACCESS YOUR DENTAL 401(k) ACCOUNT

ONLINE ACCESS

Quickly access your account online. 

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MOBILE APP

Our mobile app provides participants with fast, easy access to their accounts. It is available through the Apple Store and Google Play. Key features include account balances and details, investment information, personal rates of return and contribution history. 

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